Content Moderator (German or French) - relocation to Lisbon
Cross Border Talents, Austria

We are looking for German or French speakers, to work in customer service in Lisbon, Portugal.

Role: content moderator or customer service executive

Start date: ongoing

Your daily responsibilities (content moderator role):

• Review user reports regarding website content
• Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter

Requirements

• Fluency in German or French (at least C1 level, ideally native), B2 level of English
• Availability to work in shifts (depends on the project)
• Good communication (verbal and written) and interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
• 40 hours per week, possibly in shifts.

Benefits

• Competitive fixed salary
• Bonus system
• Relocation package
• Pleasant and inspiring working atmosphere
• Professional development and clear career path
• Training amp; development opportunities

check the cost of living here

If you are not interested in this offer, you are welcome to send your CV in English anyway. Please explain what kind of job and where you are looking for, and we will try to help

Please send your CV in English

Job Rewards and Benefits