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Desktop Support Engineer L1 (On-Demand) - Biedermannsdorf
DeRisk Technologies, Austria
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 28, 2022
Last Date
Aug 28, 2022
Location(s)
Job Description
- Desktop support experience. Must have performed desktop support role in last 18 months.
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
- Minimum 2 years face to face experience required in Desktop Support role
- Outstanding customer service
- Outstanding presentation amp; communication
- Post Deployment Support/Floor Walking/Desktop Support preferably with in last 3 years
- Performing asset inventory activities as needed
- Strong Microsoft Windows o\s experience Especially for Windows XP and Windows 7
- Understanding of Asset Management system and
- Fault analysis for Microsoft Office Suite 2007/2010
- Reasonable knowledge on 2nd line fault analysis and experience of Microsoft Office (Outlook, Word, Excel)
- Basic Smartphone/Blackberry Support
- Experience providing remote fault analysis, via verbal communication and IT remote control tools.
- Active Directory user account administration experience.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Experience in providing Hamp;E support based on the instruction / guidance from the remote team.
- Project or rollout experience in the IT environment
- Hardware accreditations or experience from HP or Lenovo or Dell equipment.
Requirements
Experience providing hardware and software support in a Windows environmentiOS mobile device deployment, remote management, and support expertiseAbility to successfully track multiple tasks and remain cheerful under pressureAbility to document and socialize procedures, findings, improvements, amp; techniquesExcellent verbal communication, effective with remote communicationAbility to handle multiple projects simultaneouslyAbility to provide On-Call and After-Hours supportAbility to lift up to 50lbsMust be able to successfully pass a pre-employment criminal background checkJob Specification
DeRisk Technologies
Information Technology and Services - Singapore, Singapore